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Why Should You Earn Your Administrative Designation?

If you’re tired of getting passed over for that promotion, or that pay raise, get The Think Training Certified Corporate Professional Leader for Administrators (CCPL-A) Designation today. This powerful online designation will teach you to handle stress, manage conflict, set goals for yourself and achieve them.

  • Improve your ability to organize, plan, and prioritize
  • Develop strategies for managing difficult situations
  • Handle stress, manage conflict, set goals for yourself and achieve them
  • Understand the importance of demonstrating a professional presence
  • Communicate, persuade and negotiate
  • Work effectively with your team

How to Earn Your Designation

Apply for the Designation

Plan, prioritize and manage a full workload. Work effectively with your team. Become more confident in your role.

Complete the Courses

You don't have to put your career on hold to learn the skills you need to succeed. We can help. Click below to apply for the designation.


Earn Your Designation

You’ll have a proven proficiency to support, plan, and organize with confidence.

How the Designation Will Help

This program is specifically designed for those in an administrative role. You will learn and enhance your skills in support, planning, and organization, giving you the confidence to propel your career to new heights.

The Certified Corporate Professional Leader for Administrators (CCPL-A) Designation shows you’re serious about success in your career.

The Designation Syllabus

Professional Administrative Leader

Improve your ability to organize, plan, prioritize and self-manage.

Communicating for Results

Learn how to influence and improve relationships, through tone of voice, choice of words, body language, and the context in which you speak.

Business Writing

Feel confident about your ability to write clearly, completely, correctly, and concisely.

Change Management

Identify strategies for helping change be accepted and implemented in the workplace. See change as an opportunity for self-motivation and innovation.

Customer Service

Clearly identify your role within the customer service and sales function, and your importance to the success of your company.

Dealing with Different Personalities

If there are people making your life unpleasant, or if you feel you are just not dealing well with the people with whom you come in contact, this workshop can give you the confidence to make some changes.

Emotional Intelligence

Identify the skills needed to be emotionally intelligent and how to develop these skills.

An Introduction to MBTI (Myers Briggs Type Indicator)

Gain a better understanding of your style of working with others.

Minutes Made Easy

Recognize the importance of minute-taking and be able to use them to their advantage.

Stress in the Workplace

Identify those actions which add to your stress and actions that can be used to help you cope with stress.

Time Management

Organize and prioritize for greater workplace efficiency. Discover new ways of doing things, and feel more in control of your life.

Why You Need a Certified Corporate Professional Leader for Administrators (CCPL-A) Designation...

The Administrative Leader Track is a series of workshops designed for those who work in support positions, to help you improve your everyday performance in an office environment. The designation signifies a commitment to ongoing professional education and training for career growth. The intent of this designation is to improve the skills and effectiveness of Canadians working in professional positions.

This designation will say you have put serious effort into developing your knowledge, understanding, and skills, as a way to grow your own professional development.

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5 Things a Great Administrative Professional Does

Learn the 5 skills that make a great administrative professional. Sign up now to earn your administrative designation.

Read the PDF

What You Get

These 12 courses amount to a complete CCPLA Designation. We will teach you the core competencies that
have been proven to help an administrative professional succeed in their career.

  • Recognize different personalities and what makes them tick
  • Ask powerful questions
  • Improve critical communication skills such as listening, asking questions, and being aware of body language
  • Develop strategies for managing difficult situations
  • How to persuade others, and ask for what you want
  • Become more confident in your role

Apply Now