The Customers Perception Counts will provide you with an opportunity to explore your responsibilities within your customer service role.
As we discuss the various skills and techniques, draw from your own personal and varied experiences to share elements of job satisfaction and challenge.
Consider this workshop as being a re-energizing time, to build and expand from where you are now, to share ideas, draw from others' experiences, reinforce your own skills and build new skills.
Clearly identify your role within the customer service and sales function, and your importance to the success of your company
For a complete course list: Course List
For all of our online learning: Online Learning
For our calendar of upcoming courses: Calendar