An effective supervisor/manager knows that doing their job well take more than simply conducting performance reviews and disciplining their staff. In order to have engaged, productive employees they need to be leaders. A leader is a person who can influence a group of people towards a specific result.
Key Benefits
This one day workshop will give participants an introduction to the foundation of effective leadership. You will fully understand the difference between leadership and management, and when each is appropriate.
What You Will Cover
An effective supervisor/manager knows that doing their job well take more than simply conducting performance reviews and disciplining their staff. In order to have engaged, productive employees they need to be leaders. A leader is a person who can influence a group of people towards a specific result.
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Recognize the differences between Leadership and Management and identify when each should be used
Leadership and Management tend to be seen as similar concepts but they have many differences. The Leadership in the Workplace course will help you to recognize the differences between the two and when they should be used.
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Know what you expect of your employee
Before you are able to make your employees aware of what you expect of them you need to be aware of what you expect of them. The Leadership in the Workplace course will help you to identify what it is that you expect from your employees so that you can then pass that information on to them.
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Know what your employee expects of you
When you are in a position where people report to you it is important that you are aware of what your employees expect from you as a leader. The Leadership in the Workplace course will give you tips on how to find out what your employees expect of you and how to live up to their expectations.
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Recognize when roles and assignments need clarification
As a leader in your workplace you should be able to recognize when your employees do not understand the roles or assignments they have been given. The Leadership in the Workplace course will give you tips on how to recognize when roles and assignments need clarification.
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Be able to describe or measure work standards for employees
Part of being a good leader is making sure everyone knows what is expected of them. The Leadership in the Workplace course will help you to be able to describe/measure work standards for employees.
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Understand the Four Generations in the Workplace
As the years go by, the workplace becomes more and more diverse. The Leadership in the Workplace course will identify for you the four generations that are now in the workforce and how they differ in learning styles, work styles, etc.
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Advantages and disadvantages of delegating
Delegation is good, as it can allow one person to oversee many more things which provides more time to focus on bigger issues. It can also hinder things, since they may find themselves over tasked by overseeing too many things. The Leadership in the Workplace course will make you aware of the advantages and the disadvantages if being a delegator in the workplace.