Lesson 1: Organizing Messages

• Open and Save an Attachment
• Flag a Message
• Organize Content with Folders

Lesson 2: Managing Contacts

• Add a Contact
• Sort and Find Contacts
• Find the Geographical Location of a Contact
• Manage Contacts

Lesson 3: Scheduling Appointments

• Explore the Outlook Calendar
• Schedule an Appointment
• Assign Categories and Edit Appointments

Lesson 4: Scheduling Meetings

• Schedule a Meeting
• Reply to a Meeting
• Request Propose a New Meeting
• Time Manage Meetings
• Print the Calendar

Lesson 5: Managing Tasks and Notes

• Create a Task
• Edit and Update a Task
• Create a Note
• Edit a Note
• Display a Note on the Desktop
• Assign a Task
• Reply to a Task Request
• Send a Task Update
• Track Assigned Tasks

Lesson 6: Sharing Folder Information

• Specify Folder Permissions
• Delegate Access to Folders
• Access Another User's Folder
• Send Calendar Information in an Email Message

Lesson 7: Customizing the Outlook Environment

• Customize the Toolbar
• Create a New Toolbar
• Customize the Menu Bar
• Customize the Quick Access Toolbar
• Customize the To-Do Bar
• Create a Folder Home Page

Lesson 8: Locating Outlook Items

• Sort Messages Using Multiple Criteria
• Find Messages
• Find Outlook Items Using Multiple Criteria
• Filter Messages
• Organize Messages
• Manage Junk Email

Lesson 9: Working with Public Folders

• Create a Public Folder
• Add Users to a Public Folder
• Post Information in a Public Folder
• Send an Email Message to a Public Folder

Lesson 10: Setting Calendar Options

• Set Work Days and Times
• Display an Additional Time Zone
• Set Availability Options

Lesson 11: Customizing Message Options

• Modify Message Settings
• Modify Delivery Options
• Change the Message Format
• Notify Others That You will be Out of the Office
• Create a Distribution List
• Insert a Hyperlink

Lesson 12: Personalizing Your Email

• Apply Stationery and Themes
• Create a Custom Theme
• Create Signatures
• Modify Signatures
• Configure Email Message Security Settings

Lesson 13: Managing Outlook Data Files

• Create a Data File
• Add Outlook Data Files to a Mail Profile
• Change Data File Settings

Lesson 14: Working with Contacts

• Forward Contacts
• Edit an Electronic Business Card
• Export Contacts
• Perform a Mail Merge
• Link Items to Business Contact Manager

Lesson 15: Saving and Archiving Email

• Save Messages in Alternate Formats
• Archive Messages
• Protect Personal Folders