Key Benefits

What You Will Cover

• Why business etiquette is important to your career

  If you have had some awkward moments, where you aren't sure which fork to use or which side plate is yours, or if you've ever had to make small talk with some VIP and been lost for words, you know just how agonizing such moments can be. However, what can be even more damaging to your career are those things you aren't aware of; the social gaffes you aren't even aware of making. This course will reassure you that you can handle most of those socially difficult moments, and perhaps give you that extra edge in the business world.

  
  
  

• How to make a good first impression

  Be it face-to-face, over the phone, via fax, e-mail, or video-conference, it is very important to come across in a positive manner, especially the first time around. First impressions can make or break a business deal, job interview, etc. The Business Etiquette course will teach you ways to make the best first impression you can.

  
  
  

• Ways of remembering names

  To use the excuse "I'm just not good with names" is just not acceptable if you want to win at the art of interpersonal relations and if you want to make the best impression you can on the people you do business with. The course will give you techniques on remembering names so that you aren't caught in that awkward situation of forgetting someone's name and getting caught.

  
  
  

• When and how to give out your business card

  Although it seems like a simple concept, giving out your business card requires certain etiquette. The Business Etiquette course will give you tips on when and how to give out your business card.

  
  
  

• Etiquette on the elevator, at the door, and attending events

  There are many everyday situations that require etiquette. Some of these include holding the door for something, being in an elevator, attending events, etc. The Business Etiquette course will give you tips on how to make a good impression on people you encounter every day.

  
  
  

• How to dine with confidence

  Business dining can be extremely stressful when you don't know all of the "Rules for Business Dining". The Business Etiquette course will give you the tips you'll need to feel confident when going out for dinner with a client, boss, etc.

  
  
  

• What to include in a business wardrobe

  One of the first things others notice about you is how you dress. Although there are exceptions, in the business world, you should always dress your best. The course will give you some pointers on what you should and should not wear to the office.