The Professional Administrative Leader

The Administrative Leader is a two-day workshop designed for those who work in support positions. It is geared toward helping them improve their everyday performance in an office environment.

Key Benefits

The course will give you the tools you need to understand the importance of, and improve your ability to demonstrate a professional presence on the job. Taking the course will help you to improve your ability to organize, plan, prioritize and self-manage. It will also help you improve your critical communication skills such as listening, asking questions and understanding body language. You will develop strategies for managing difficult people and situations and you will be provided with techniques for becoming more confident in your role as an administrative leader.

What You Will Cover

These two days will help you identify your personality preferences, and help you build better relationships with those around you and with the person to whom you report.  You will learn techniques for leadership skill development, and enhance those three critical communication skills: active listening, skillful use of questions, and an awareness of what your body language says about you.

  • Understand the importance of demonstrating a professional presence

    Inpressions are a chief stock in trade of people who, after all, representthe company in any marketplace.  Not only must their dress be impeccable at all times, their manners and professional behaviour constitute equally essential components of their image.  The Administrative Leader course will help you learn the tools you need to create a positive professional presence in the workplace.



  • Improve critical communication skills such as listening, asking questions, and being aware of body language

    Communication is a vital part to having strong business relationships.  Communication can be improved in virtually every workplace, no matter the industry or size.  The Administrative Leader course will help you to improve the way you communicate with your co-workers and customers.



  • Become more confident in your role

    With the skills and techniques you will learn in the Administrative Leader course you will feel more confident in your role as a leader. You will be able to communicate better, work more effectively with others, and more.



  • Develop strategies for managing difficult situations

    Learning to deal with people is important in your role.  From managing your own anger to deal with criticism and anger from others, we are often in challenging interpersonal situations.  Learn some tips on effective ways to manage the difficult people and situations that occur in your business environment.



  • Improve your ability to organize, plan, and prioritize

    It really does come down to self-management.  When you learn how to manage your time, you are more effective at helping others manage theirs.



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Duration
This is a 2 day


Pricing
Regular price: * $ 795
4 or More Participants: Call
In House: Call
* Per person plus applicable taxes for public delivery.

Course Hours
Classes Start at 9am and end at 4:30.
We provide an hour break for lunch and provide 2 x 15 minutes breaks. One in the AM and one in the afternoon.
Refreshments and snacks are provided throughout the day.


Questions
Phone: 902-463-8900
Email: randy@thinktraining.ca


Cancellation Policy
10 Days: Reschedule free of charge
1-9 Days: 50% of invoice price
Non-Attendance: Full price of workshop


Options
Available as a Tele-Seminar YES
Available as a eLearning YES
Available as an In-House YES

An In-House delivery is where we bring the course to your location. You supply the room, the participant and the snacks, we suppl the trainer and the training.