The Professional Administrative Leader

The Administrative Leader is a two-day workshop designed for those who work in support positions. It is geared toward helping them improve their everyday performance in an office environment.

What You Will Cover

The two days will help you identify productivity pay-offs and priorities, and help you build better relationships with those around you and with the person to whom you report. You will learn techniques for time management, and enhance those three critical communication skills: active listening, skilful use of questions, and an awareness of what your body language says about you. You will also have the opportunity to develop some strategies for acting more assertively and managing your stress.

Understand the importance of demonstrating a professional presence on the job.
Impressions are a chief stock in trade of people who, after all, represent the company in any marketplace. Not only must their dress be impeccable at all times; their manners, and professional behaviour, constitute equally essential components of their image. The Administrative Leader course will help you learn the tools you need to create a better professional presence in the workplace.
Improve your ability to organize, plan, prioritize, and self-manage.
Planning, organizing, prioritizing, and self-management are important parts of having a company run smoothly. The Administrative Leader course will help you learn strategies to better plan, organize and prioritize projects in order to make your company run as smoothly as possible.
Improve critical communication skills such as listening, asking questions, and being aware of body language
Communication is a vital part to having strong business relationships. Communication can be improved in virtually every workplace, no matter the industry or size. The Administrative Leadership course will help you to improve the way you communicate with your employees and customers.
Develop strategies for managing difficult people and situations
As an Administrative Leader you must be able to deal with a wide range of personalities and situations every day. Some being more difficult than others. Nobody likes working with difficult people, and the key is to understand them and develop techniques to deal with them effectively. The Administrative Leader course will help you learn how to deal with difficult people and difficult situations in a constructive manner.
Recognize techniques for being more assertive and managing your stress
The Administrative Leader course will help you learn how to better express your feelings while respecting the feelings and rights of your employees. The course will also help you with dealing with your stress in productive ways.
Become more confident in your role
With the skills and techniques you will learn in the Administrative Leader course you will feel more confident in your role as a leader. You will be able to communicate better, plan better, manage better, and much more.
 


 

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Course Hours:

Classes Start at 9am and end at 4:30.
We provide an hour break for lunch and provide 2 x 15 minutes break one in the AM and one in the afternoon.
Refreshments and snacks are provided throughout the day.

Pricing...

Regular price:795.00
4 or More Participants:Call
In House:Call

Questions?

Call Randy 902-407-3106