Emotional Intelligence, also called EQ, the ability to be aware of and to manage emotions and relationships, is a pivotal factor in personal and professional success. IQ will get you in the door, but it is your EQ, your ability to connect with others and manage the emotions of yourself and others that will determine how successful you are in life.
We have all worked and listened to brilliant people. Some of them were great and… well, some were not so great. The mean and the meek and all those in between can teach us more than they realize. When we look at the truly extraordinary who inspire and make a difference you will see they do this by connecting with people at a personal and emotional level. What differentiated them was not their IQ but their EQ or their emotional intelligence.
- When you achieve a higher level of emotional intelligence, you can find new ways to deal with the situations you encounter.
- Understand what emotional intelligence is and how it can help you be a better supervisor/manager
- You won't always perform at the top of your game but you'll be better prepared.
- You will gain new insights into yourself and others that will enable you to change for the better and achieve greater success at work and in life.