The Customers Perception Counts will provide you with an opportunity to explore your responsibilities within your customer service role. As we discuss the various skills and techniques, draw from your own personal and varied experiences to share elements of job satisfaction and challenge. Consider this workshop as being a “re-energizing time", to build and expand from where you are now, to share ideas, draw from other’s experiences, reinforce your own skills and build new skills.
This one day workshop is for any employee who deals with the public or who serves those who do deal with the public. Customer service skills can increase your value to your company and advance your career at the same time.